Help with the Chrysalis AI mobile app for iPhone, iPad and Android. Can’t find your answer? Email us and we will get back to you.
hello@chrysalis.world
We aim to reply within 2 business days.
Monday to Saturday
9:30 AM to 6:30 PM
Read how we look after your information in our Privacy Policy.
Subscriptions are managed through your Apple ID (iPhone and iPad) or your Google Play account (Android). Cancel or change your plan from the subscription settings of that account. Refunds and renewals are handled by Apple and Google under their own terms.
Yes. A 7-day free trial starts when you register and add a child profile. You are not charged during the trial. After it ends, you need a subscription to keep using the app.
Open the app and go to Settings → Account → Delete, or use the Subscribe screen. Deletion is permanent. It removes your parent account, child profiles and learning history.
Grades 1 to 5, covering language and literacy, phonics, mathematics and environmental studies.
Chrysalis AI works on iOS (iPhone and iPad) and Android. One account can be used on more than one device.
Tap “Forgot password?” on the sign-in screen and follow the steps.
Yes. Sign in with the same parent account on each device to see your child’s profile and progress.
Write to us and our team will respond. Reach us any of these ways.
#61, Kamdar Nagar 2nd Street,
Nungambakkam, Chennai 600034
Bushido Towers, 523/3, Udayampalayam Road, Near Nava India, Avinashi Road, Peelamedu, Coimbatore 641028
Sales: +91 63837 51296
Logistics: 0422 - 4208688
Mon–Sat, 9:30 AM to 6:30 PM
hello@chrysalis.world